Charge Inquiry

ManualStores provides paid access to its searchable manual database and related services. The website currently displays access options of $1.99 for 3 days and $39.99 per month.

Payments made to ManualStores are for access to the site's search, database, hosting, and related service features. The manuals themselves are not sold or licensed to you as part of the payment.

If you have a question about a charge, use Submit a Request and select Charge Inquiry.

The request form will ask for your email address, the first 6 digits of the card connected to the charge, the last 4 digits of the card, and a description of your concern. Include enough information in the description for the support team to understand which charge you are asking about.

For your security, never provide your full card number, CVV or security code, PIN, or password.

ManualStores also publishes a refund policy for customers who are unsatisfied with the service. If your charge inquiry relates to that policy, explain the situation in the description of your support request.